Big Brother Mobile Live Feed Access

Since we found out the Big Brother Live Feed would now be available on mobile devices starting with Big Brother 13 there have been a lot of questions. From my discussions with RealNetworks, the folks who bring you the feed access each year, I’ve been able to piece together a lot of details.

Here’s everything I know so far about Big Brother Mobile, but it gets the standard disclaimer as I have no control over the final product. All details are subject to change.

How much does mobile access cost?

Starting with Big Brother 14 there’s no additional fee for mobile access. You’ll get the add-on free with your paid SuperPass Live Feeds subscription.

Which mobile devices will support Big Brother Live Feeds?

You’ll now be able to watch the live feeds on your Android 2.2 and higher powered device (phones, tablets, etc.) and your iOS4 devices from Apple including iPhone, iPad, and iPod Touch. The development team is pushing to have Android 2.1 also supported and should be ready in time. Details below on how to check your version.

No support announced for Blackberry, Windows Phone, WebOS, etc.

How do I get mobile access for my Feeds?

Just follow the Live Feed sign-up process and your mobile access will be included at no extra cost.

How do I watch the Live Feed on my iPhone, iPad, iPod Touch?

There is no app for iOS. Instead, from your iOS device, navigate Safari to the SuperPass site provided in your registration email after sign-up. The website will detect your iOS system and direct you to a non-Flash site for viewing the Feed.

How do I watch the Live Feed on my Android device?

CBS has released an Android App for Live Feed viewing. From your Android device’s browser navigate to the SuperPass site provided in your registration email after sign-up. The website will detect your Android system and prompt you to either launch the App or use your web browser to view the feeds.

Important Note: Only US users can download the Android App. CBS has not released access to Canadian users. However, Canadian users can still access the mobile Feed on iOS devices.

I’ve downloaded the Android App but am still having problems

Please reference Real’s technical support page for the Android App.

Do I have to pay for access on my Android and again for my iOS devices?

No. There is no longer a mobile access fee and no extra cost to watch on multiple mobile devices even of differing OS types, so mix it up out there!

When can I start using my mobile access add-on?

When the Live Feeds start each season you’ll be able to start using your account on a mobile device as well.

How much of my data plan will this use up?

Good question and you’ll want to be very, very careful with this one. Real says one hour of Feed viewing will run you about 200 Mbps. You’ll want to monitor your data usage to make sure you’re not going to get a nasty cell phone bill this summer.

Last summer I got a mobile broadband account just so I could run the Feeds on my laptop from my desk in the background. I used the broadband account every weekday for about 2-4 hours and never got close to going over the 5GB monthly limit. Your mileage may vary.

Can I just get the mobile add-on?

No. You’ll have to sign-up for the regular Live Feed subscription which includes the mobile access.

Can I use the Flashback feature with the Android App?

Not yet, but RealNetworks is working on it. You’ll have to go to your computer browser for Flashback, but the app will optimize the video stream and experience for you, so there are some strong benefits there.

How do I know which version of iOS or Android I have?

To check your Android version, go to Settings -> About Android -> Android Version.

To check your iOS version, go to Settings -> General -> System: Version #.

Is there a free trial period for Big Brother Mobile?

New for Big Brother 14, the mobile access will be on the same trial period as the desktop access.

What will the iOS interface look like for iPhone/iPad/iPod Touch?

Take a look. Here’s the preview image provided by RealNetworks.

Got anymore questions? If you’re ready then go ahead and sign-up now. If you do have more questions then leave a comment below and we will try to help.


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